De ontwikkeling, realisatie en implementatie van het ondersteunende gastvrijheidsconcept
Frans Vreeke, voormalig directeur Lantaren Venster; 'One of the many good things that happened to LantarenVenster in the period, that I managed the theatre, was the assignment of Ruben (thank you Dick). Ruben is a very skilled, hard working and most pleasant person to work with. He is always aimed at solutions with a sound understand-ing of people; customers and col-leagues. He is a very good business manager in a cultural environment. I keep looking for an opportunity to work with him again.